UNclog Mask Wall Plug Adapter (5V 2A)

Thank you for choosing the UNCLOG Heated Eye Mask—designed to provide gentle, effective relief for dry eyes, Meibomian Gland Dysfunction (MGD), and overall eye comfort.

Follow this guide to get the best results and enjoy the soothing warmth of your mask.

Getting Started🔹 For First-Time Users & Stubborn Meibum – Setting #5 (50°C / 122°F)If you're using the UNCLOGIC Heated Eye Mask for the first time or have stubborn, thick meibum, start with our 5-5-5 Challenge:✅ Use Setting #5 for 50 minutes, twice daily, for five days in a row.✅ After each session, blink frequently to help release oils from your eyelid glands.✅ Once your eyes feel better, switch to a lower setting for daily maintenance. Pro Tip: Meibum is the natural oil in your eyelids that keeps your eyes from drying out. Regular heat therapy helps it flow smoothly!Daily Use for Dry Eye Relief – Settings #3 (43°C / 109.4°F) & #4 (46°C / 114.8°F)If you're using the mask as part of your daily eye care routine, these settings offer the perfect balance between warmth and comfort.✅ Use for at least 20 minutes a day to keep your glands clear and healthy.✅ Ideal for mild to moderate dry eye, MGD, and post-in-office treatments.✅ Keeps your meibum flowing naturally and prevents buildup. Consistency is key! Daily use keeps your eyes feeling comfortable and refreshed.For Sensitive Eyes & Post-Procedure Care – Settings #1 (38°C / 100.4°F) & #2 (40°C / 104°F)If you have sensitive skin, rosacea, dermatitis, or recently had an eye procedure, lower settings provide gentle relief.✅ Start with low heat for longer sessions if needed.✅ Perfect for 1-2 weeks after a procedure before moving to regular maintenance.✅ These settings minimize irritation while still helping to soften and release meibum.💡 Not sure which setting is best for you? Check with your eye doctor for personalized recommendations!Personal Comfort & Customization – Setting #3 (43°C / 109.4°F)Not sure where to start? Setting #3 is the go-to choice for most customers!✅ Provides a gentle far infrared warmth that soothes and relaxes.✅ Great for everyday use and reducing eye fatigue.✅ If the mask feels too hot, adjust the rose quartz crystals closer to your eyes for a more comfortable experience.Important Safety Tips

<!--td {border: 1px solid #cccccc;}br {mso-data-placement:same-cell;}-->Do NOT sleep with the mask on.Always follow the recommended usage times for the best results. Feeling puffy eyes? Try using the mask cold by inserting the cooling beads! If irritation occurs, stop using the mask and check with your doctor.Why Heat Matters – The Science Behind ItResearch shows that meibum (your eyelid’s natural oil) melts at different temperatures:Starts softening at 20°C (68°F)Becomes more fluid at body temperature (~36.5°C / 97.7°F ± 1.8°F)Fully melts at around 45°C (113°F), allowing oil to flow freely✅ That’s why heat therapy is essential—it keeps your glands healthy and prevents dryness!📖 Read more about the research here: NCBI StudyYour Best Eye Care Routine✨ For deep relief, follow the 5-5-5 Challenge for 5 days.🌿 For daily maintenance, use Setting #3 or #4 for 20 minutes.🌸 For sensitive skin, go with lower settings and adjust as needed.📅 Stay consistent for long-term eye comfort and health!We appreciate you trusting UNCLOGIC Heated Eye Mask for your eye wellness journey. If you have any questions, feel free to reach out to us!💙 Your eyes deserve the best care! 💙

Purchases will be shipped the next working day from the receipt of the order and payment. Our default shipping method for publications is USPS media mail, but we also use other shipping methods when necessary. Customer satisfaction is our top priority and we want you to receive your purchase quickly, economically, and in excellent condition. For complete transparency in your shopping experience, please contact us directly at service@unclogmask.com.

We use the following shipping methods and policies:
service@unclogmask.com.

We offer a 30-day return and exchange period from your purchase date. If it's been more than 30 days, please contact us to discuss your options. Your satisfaction is our priority. If you're not completely happy with your purchase, you can return it within 30 days. Please ensure the item is in its original condition and packaging.

To initiate a return, please email us atservice@unclogmask.comwith your order number and reason for return. We'll guide you through the process to make it as smooth as possible.

Refunds (if applicable):
After we receive your return, we'll promptly process your refund to your original payment method and notify you via email. Please allow a few business days for the refund to appear, depending on your bank's processing times. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or the original method of payment, within a certain amount of days.

Late or missing refunds (if applicable):
If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at service@unclogmask.com.

Sale items (if applicable):
Only regular priced items may be refunded; unfortunately, sale items cannot be refunded.

Exchanges (if applicable):
If you receive a defective or damaged item, please contact us atservice@unclogmask.comwithin 30 days. We'll arrange a prompt replacement to ensure your satisfaction.If you need to exchange it for the same item, send us an email at service@unclogmask.com and send your item to: 300 Lenora St, #1060, Seattle, WA, 98121, United States.

Gifts:
Received a gift? If it was marked as a gift at purchase and sent directly to you, we'll issue a gift credit for the return value. If it wasn't marked as a gift, we'll refund the original purchaser. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will be notified about the return.

Shipping:
To return your product, you should mail the item(s) to:

300 Lenora St, #1060
Seattle, WA, 98121, United States.

While we currently ask customers to cover return shipping costs, we're exploring options to make this more convenient. We recommend using a trackable shipping service for returns over $75. Shipping costs are non-refundable. If you receive a refund, the cost of the return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over $75, you should consider using a traceable shipping label.