Unclog Mask 30-Day Money-Back, Return, and Exchange Policy
We’re committed to your satisfaction! If you're not completely happy with your Unclog Mask, you have 30 days from the date of purchase to return, exchange, or request a full refund.
Policy Overview
- Eligibility: To be eligible, items must be in original condition and in the original packaging with all parts intact.
- Proof of Purchase: Please provide a receipt or order confirmation if purchased outside this store.
How to Return or Exchange
Contact Us:
Email us at service@unclogmask.com to start your return or exchange.
Ship the Product: Send your item(s) to:
5193 NE Elam Young St #A
Hillsboro, OR 97124
Return shipping costs are your responsibility and non-refundable. We require trackable shipping.
Refunds
- Once we receive and inspect your item, we’ll notify you by email of your refund status.
- Approved refunds will be credited to your original payment method within 2-3 business days.
Note: If the refund is delayed, please check with your bank or card provider, as processing times may vary.
Exchanges
Exchanges are only available for items that arrive defective or damaged. If you need an exchange, email service@unclogmask.com and ship your item to:
5193 NE Elam Young St #A
Hillsboro, OR 97124
Gifts
If marked as a gift when purchased and sent directly to you, we’ll issue a gift credit for your return value. Otherwise, the refund will go to the original purchaser.
Thank you for choosing Unclog Mask! We’re here to help with any questions.
